There is a small white flat head screw on the shut off arm side of the motor module and this can adjust the water intake some. When acclimating my cat, the first couple of weeks I ran it on manual once a day so that it didnt erase his smell every time he went. However, it typically hovers around $400. It will even help to control any Washable Granules your cat may kick out while digging and make your CatGenie dry more efficiently by allowing your Unit to recirculate warm air. Any of these would work. GAFFNEY, SC. Im considering buying a CatGenie for use in my laundry room. When kitty goes, liquids drain through the non-absorbing Washable Granules. You can a purchase a faucet to hose attachment at most hardware stores. More Info At www.cuteness.com Unfortunately, the drain hose is sealed onto our CatGenie base and cannot be extended. Why would granules be in the hopper? Then refill the cartridge and cycle the power of the unit to reset the usage count in the Arduino. Installing the CatGenie into your bathroom sink - YouTube 0:00 / 11:15 Installing the CatGenie into your bathroom sink 22,871 views Aug 1, 2017 223 Dislike Share Jeff Kunkel Jr. 36. What happens to the litter granules that are stuck to the solid waste that goes into the hopper?? owner manuals ford motor pany. Do I need a plumber to install my CatGenie? Hi Maria, unfortunately there is no way to replace the drain hose because it is sealed to the base to prevent any leaks. Odds are that she will switch over. In our Combat Class line and many of our other sabers, we use a rigid, machined Delrin . By continuing to use the site, you agree that we can save them on your device. The little red nipple is also a critical component - it directs the cleaning solution into the water during the wash cycle. 2 of the cats were fine with it until they saw it cleaning. The product can be connected to the cold water intake for the washing machine and the drain can be placed in the washing machine drain pipe. The CatGenie is the revolutionary cat box that all cat owners need. Waterproof Quilted Non-slip Pet Dog Car Seat Cover Hammock Pet Accessories Mat Blanket. When I pull out the hopper to clean it, I find the hair wound all around the impeller rod. Insert the CatGenie waste hose tip into the female entry of the dual hose adapter. Hot water will damage the CatGenie unit. Please call our CatGenie Customer service so we can help you trouble shoot and get your unit back up and running ASAP. If the first 1/2 turn does not help in either situation. Our pump motor is only rated to pump the length of the included hose (9 ft.); adding an extension could cause for a loss of draining performance. This simulated cartridge is called a virtual cartridge. The CatGenie will automatically run a cleaning cycle 10 or 30 minutes after your cat leaves the box. I would prefer to not deal with litter at all, and the first 5 years of flawless performance spoiled me for sure- it was a dream to not have to deal with litter at all. DIY installation takes less than 15 minutes for most users. Installation: In most homes, CatGenie should be installed in your laundry room, bathroom or utility room. But he kept going back to the old dirty box for poop so on the 7th day, where he took his initial poop in the cat genie, I decided to throw his old box away. The CatGenie litter box comes in a sizable box that is thoughtfully packaged with all the installation-related accessories you'll need. Please consider alternate options for troubleshooting for those that do not have the option to call in. I am considering purchasing a CatGenie automatic cat box and using the drain pipe for my washing machine. Assemble the CatGenie. Insert the Dual Hose Adapter into the plumbed laundry sink/outlet. All waste and water will drain into the toilet bowl and you'll simply flush away at your convenience. First of all, congratulations on your new CatGenie! Required fields are marked *. Curious about the stern instruction not to use the hook with a laundry drain. Plug into power outlet. Because the drain hose is attached to the base, we do not recommend cutting the hose to make it shorter. CatGenie Pairing: When logging in for the first, the CatGenie wizard will be open and the app will scan for all CatGenie devices using BLE. Designed by, Do: Double Check the Water is Turned ALL the Way On. If we take the old one away what are the chances that she will use the Cat Geni for both? In fact, out of all the self-cleaning litterboxes out there, it is one of the most expensive. It is very easy for any owner to set up the cat litter box at home or any other premises. Then waste is safely disposed of down the laundry drain or toilet. please advise what the problem is. As well, because the granules are not absorbent, the few times my cat actually peed in it, he ended up damping his paws with urine ( because he tries to cover his pee by shoving the wet granules) and making my wooden floor full of his pee marks. It simulates the presence of the both the original tag reader and the tag on the cartridge. If you call customer service at 888-735-3927, we can help trouble shoot your CatGenie. Most likely, after you cleaned your CatGenie, the Granules were still wet from the clog, causing them to clog again the next time a cycle ran. If you buy the cartridges in bulk (6 at a time) the cost per clean is about $.09 if the unit is in cat activation mode. I have gone through the manual and done everything digested for every error. Hi there we are sorry for the delay in our response. Just to double check, we can make sure your Washable Granules are drying all the way. I am now wishing that I had not replaced my first one, and instead tried to repair it (since I am now so familiar with all of the parts and pieces of the unit from trying to troubleshoot this one). I cannot call on the phone and speak to someone. I know, seems silly. The customer service center is open Monday-Friday 9am-10pm EST. to Install a Cat Genie Litter Box | Automatic Kitty Litter Box How to set up your Cat Genie 120 CatGenie Care: How To Clean a Light Guide Issues with Cat Genie Part 2 CatGenie Care: How To Clean the Hopper CatGenie How it Works Video Cat Genie Problem Cat Genie 120 Troubleshooting Guide Manuals - The World's Only Self-Flushing, Self Washing Cat Box Is there an extension for all of the hoses or longer hoses we could buy ? You can only buy these from CatGenie. it is actually the scrubber getting caught in the trough. My first cat genie lasted 5 years. Hi Holly, In most homes, CatGenie should beinstalled in your laundry room, bathroom or utility room. . * * Type:Dogs * Applicable Dog Breed:Universal * Style . I reached out via email and was told that it sounded like a simple full issue and told to call technical support. Be the first to know about sales and new features and products from CatGenie Never Miss the Good Stuff! If you like, I have pictures of what it all looks like. download arctic cat snowmobile Her first and only tattoo is an orange tabby cat and she would totally cover the rest of her body in cats if it was socially acceptable. Tonight it failed to scoop a full sized poop and blew dry it it is horrendous I stopped it and scooped the poop out manually but it is still absolutely disgusting. Simply use the included t-adapter to redirect water to your CatGenie. Office Hours: M-F, 9am-10pm EST & S & S 10am-7pm EST. Hi Carole, Im sorry to hear your having issues with your Cat not using his CatGenie. Many companies out there still install their electronics without a chassis system which can result in electrical shorts, or impact damage to the internal components. This may have been asked a few times but I recently bought a cat genie. Keep the hose upright to prevent water from leaking out. I have changed out all of the granules, I have gotten and used the cleaning solution and it still happens. to spend on your next purchase with Blue Points Rewards! I hope customer service has reached you to resolve the problem. 1:03 . The drain hose on our 120 has broken and is leaking as the base of the unit. That said, I will also email you our new cat acclimation guide as method #2 in there may work best for you! If you need any help, our CatGenie Specialists are available 7 days a week to help you and your cat have a great experience with CatGenie. Attach your Washing Machine Drain Hose Place the rubber hose end of your washing machine drain hose over the male spout on the dual hose adapter. You can choose a Bathroom, Laundry Room or Utility Room whichever one works best for you and your cat! Ot also eans then rests about 10 minutes and cleans all over again after wakeup and after kitty uses. I have done EVERYTHING according to the book but I still get Error 2 when the car genie fills the bowl with water- but only the first time. I am forced to use the hook because the hose does not fit in the laundry drain along side the washer hose otherwise. It stops during the wash cycle then it will pop again during drying. your cat from anywhere with the Is there any way to connect this to a bathroom sink. Previous page. SaniSolution is cat-safe and veterinarian approved. Step 1: Scoops The GenieHand automatically scoops away any solids, while all the liquids drain into the base. Tighten lock nut around T-Adapter threads. Before ordering, make sure you take a look at the CatGenie's Before You Buy Guide. We are available M-F 9am-10pm ESt and weekends 10am-7pm. Once you've crossed over to the litter-free side, you'll wonder why you waited so long! It would be nice if there was an option for message based troubleshooting for those that cannot talk over the phone. It rinses out the dirt, sanitizes litter bowl and granules with SaniSolution . Good afternoon from currently sunny Washington State. It uses reusable Washable Granules that never need changing. I have using a CatGenie practically since it 1st came out. Setup and Installation. Unplug the CatGenie 120 & turn off the water supply. Im not cleaning his old box any longer. This blog is no longer frequently moderated. Adequate Space for the Unit. Hi Tracy, yes, the next step you should take is to remove the old cat box. I am NOT buying a new CatGenie just to replace this hose. Make sure nothing is blocking the vents on the CatGenie and then wait for 20 minutes to allow the machine to cool. All Other Inquiries*:Support@CatGenie.com *For Technical Support or to Cancel an Order,do not email. Free Shipping on orders $100+ and under 10kg, Let's Chew The Fat About Your Pets Weight, Looking After Your Pet When You're Not Home. When you're installing the CatGenie, keep in mind that you should be able to easily access the entire unit for your annual cleanings or maintenance. I apologize for the wait. 5 Best Cat Blogs For Your Reading Pleasure, Pets Belong With Families Act and How You Can Show Your Support, Introducing Your Dog to a New Cat (and Vice Versa). I had a very similar experience with my cat. Note: If the water line is a rigid pipe, replace with a flexible water pipe (available at any hardware store.). I have had the Cat Genie for about 2 years and have lo ed it until very recently. With CatGenie, always have a clean cat box and Never Touch Cat Litter Again. My cat peed on the floor one time, and when he did, I didnt make a big fuss, I calmly cleaned the area with a pet odor-removing spray (so as to erase the pee smell so he wouldnt go there again) and showed him the CatGenie. manuals gamo. Your CatGenie Will Need: Fresh water from a cold water supply line that connects to a washing machine, sink or toilet. CatGenie is one of the more expensive options on the market. Because it was the middle of the night and tech support was not available, but followed the manual and got it back up and running. The CatGenie is an amazing device to watch in action, basically a self-cleaning litter box for cats that even does away with the need to replace the litter. CatGenie A.I. Only valid if purchased within 90 days of CatGenie AI purchase. : Double Check, we can help trouble shoot your CatGenie pop again during drying and products CatGenie... Into the toilet bowl and you 'll wonder why you waited so long recommend cutting the hose to it. 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